I did not even get to first base. I first contacted sharps through a lovely lady at your store in Leamington Spa who arranged for a Gentlemen!!? (Nick) to come out to our property in Cambridge for a discussion and measurements. The representative took measurements and we were informed that within a week we would have a quote for all three bedrooms. A week came and went no contact week 2 came and went no contact, I subsequently contacted Sharps and was informed that some one would contact me about the quote within the day - modes operandi once again no contact. As an idiot persisted and contacted the Sharps representative(Nick) directly, who then informed me he would send the quote to me the same evening that was almost 2 weeks ago. Hey Nick grow a pair and just say you do not want to deal with us. No problem because I have now gone to a company who knows all about customer service.