Lewis Shadbolt
Good quality product and fitted well but shocking customer service. Some parts were damaged that the fitter noticed. Waited all day for parts to turn up to be told when I rang them that there had been a mix up. They then sent the fitter the fit the parts that wernt delivered yet. The seat pad was then made the wrong size so had to wait another 2 weeks. In total I wasted 2 days waiting around for no reason to then to be told the best they can do as compensation in £150 off. The communication was dreadful, we were constantly chasing things up our end but they called straight away when payment was due. For the amount of money we spent we expected good customer service and it was far from it. Wouldn’t recommend.
4 years ago
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Sharps Bedrooms has a 4.0 average rating from 2,835 reviews

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