I cannot believe what I have just heard. I have had my bedroom fitted and completed today but unfortunately the touch doors did not remain closed so open at all times. The fitter agreed that the magnet was not strong enough and not to worry he would get more and put them. Oh No the unpleasant lady at Sharps said they would never shut regardless of another magnet and that basically that's the way it is because the doors are too heavy!!!! well she did go on to say that she was not a technical person but they would not be doing anything but she would kindly get BOB to call me to explain. They have my money and they are not interested I will be going to see my solicitor if it does not get resolved as they are not fit for purpose. PLEASE DO NOT FALL INTO THE SAME TRAP AS I HAVE WARDROBES THAT NEVER WRE GOING TO CLOSE SHE TOLD ME . I WILL BE TAKING THIS FURTHER AFTER I EVENTUALLY SPEAK TO BOB IF HE EVEN EXISTS. BE WARNED BE WARNED BE WARNED BE WARNED