"Went to Sharps as opposed to using a local company on the advice of a colleague , Oh how I wish I had listened to my gut.
Designer came we agreed on a design for two rooms and all was ok to be fair they were competative price wise. Then the surveyor came, be prepared you need a half day off work for the surveyor visit (something that was not made clear to me) Surveyor was helpful and professional but the design just did not fit and or work. At this point I was one day from my cooling off period. To be fair to Sharps they did say they would put that on hold but too much time passed after that. Eventually designer came back and offered me another design which did not giver me anywhere near enough storage and was not what I had signed for he could not get out of the house fast enough. Again, to be fair to the surveyor (another day off work) he tried when he came back, and in the end we had to completely re design the bedroom. Now so far out of my two weeks cooling off I have no choice but to go with it. And today I find out I cant have the handles I originally picked as they don't fit. So basically I am paying thousands for a product I don't want and didn't sign for. I must say I can not fault the surveyor in this he has done the best with a bad job. Issues lie elsewhere. I haven't even got to fitting and it has been a negative experience all round, to the point I am actually thinking of telling them to just keep the deposit, and chalk it up as a bad job because we have not even got to fitting yet. if it were not for the behaviour of the surveyor in this instance this would have been a complete shambles. I appreciate everyone has a different experience and there are so many positive comments, all I can do is outline my experiences so people are aware."