Two large wardrobes fitted in bedroom. Fitter did an appalling job, with well over 10 errors that required lots of panels to be replaced. Sharps sent the wrong inside drawers.
Next fitter arrived to fix the first shoddy work but the replacements parts arrived late in the day and that meant he couldn’t finish the job. 3rd fitter arrived next day and did finish, but Sharps sent wrong parts for 3rd time! Absolute shocking communication between departments. Gutters are self employed and not given enough notice or time to complete the work. Customer service is appalling. In particular Kam Shand who is supposed to be Customer Service Supervisor!
The final result is great, but the double the expected fit time and having had 4 fitters on site has really affected my confidence in Sharps. I will never use them again.
5 years ago
Sharps Bedrooms has a
4.0
average rating
from
2,835
reviews
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