I never write reviews because I can never be bothered, however Sharps merit a review. The job was to build in a walk in wardrobe into the angled roof in a former bungalow. Initial visits were fine, surveyor arrived and did his stuff , everything good . Delivery of all parts on time as scheduled. Pity their computer cannot understand the design as huge amounts of excess surplus materials also delivered. Chris the fitter arrived on time , he had been allocated 3 days , but finished in two. It was then apparent how awful his work was, he cut everything with a jigsaw! So the cuts were not straight, margins Chewed up really horrendous. He must have tried to cut track in wrong place, then cut in correct place, but thought it was ok to leave sharp edges just sticking out. It is difficult to describe how bad the work was. After complaint, manager arrived next day. Agreed that work was awful, we stated his options either completely re do , forego the 10% outstanding. Or remove and refund. We agreed to give them another chance. Took several weeks but it was Christmas. Different fitter, we had told them under no circumstances send the first joke of a fitter. Second man, Dale was excellent. Did the job properly to a very high standard. Overall now very happy, just a pity for their reputation that they saw fit to send someone who was so bad as a fitter. Overall the customer service was fine, they responded to phone calls promptly and reacted when moaned at. First set of sliding doors also had been made wrong size for the “hole”as well!,
Posted 1 year ago
Sharps Bedrooms is rated 3.96 based on 2,195 reviews

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