We thought we would take up a 'percentage off' offer and so we booked the sales person to attend and provide a quote, what a mistake! The sales man arrived and immediately told us the minimum order was £1000, he had not even seen the spare bedroom we wanted fitting out. He told us not to worry about the discount he would sort out a good price. The salesman was very rude making innuendos, derogatory sexist and racist comments and kept swearing throughout the lengthy visit. The initial price was astronomical for a spare bedroom, it was almost as much as the price for a very large master bedroom we had fitted previously. Reluctantly we accepted the quote, not knowing what our options were. When the Sharps surveyor arrived, he could not believe what price we had been quoted, so annoyed was he, he advised that we put in a complaint and priced the work again - his quote was more realistic, reducing the quote by around £2,500. As a result of the complaint Sharps agreed to reduce the quote further, so we now accepted the gesture of goodwill. However, after a lengthy wait for a fitting date we chased Sharps up, given their very poor updates. We were told they wanted just short of £1000 more for the job or it would not be worth doing. This had already taken a great many weeks to get to this point so we just cancelled the order and registered another complaint. The level of service that Sharps provided was way below what would reasonably be expected. They were not interested in anything more than how much money they could get out of unsuspecting customers. It is interesting that Sharps seem to fail to respond to negative reviews but are keen to respond to positive comments, similar to how keen they are to meet sales targets and take more money from customers than is really required.