Isabelle
Well, where do I start! All was fine with delivery of fittings. Apart from all the wood they delivered was chipped and was of a poor quality. When the fitter turned up he felt the need to chop half of my coving off even though I got promised the wardrobes would be built around the coving as they were 'bespoke ' and tailored to you. He also chopped coving off on the other wall. He scratched the walls in the bedroom, I'm presuming with the materials and the bed which we already moved for him. He didn't put the carpet back and the under lay. Also carpet got marked. This is our newly bought home so we were so upset by the whole experience. Fitter didn't take his materials away with him so we have left over wood everywhere! Marks over the wardrobes too. He left without saying he was leaving and the wardrobes were only half finished! I couldn't believe it. What a cowboy Fitter sharps had sent to my home. We thought that sharps were supposed to be a professional company! They sent someone out to assess what had happened. He couldn't believe the mess he had left and how badly fitted the wardrobes were. Sharps organised for another fitter to come the following week. So my partner had to have yet another day off work losing out on money all because the wardrobes weren't done the first time round. It was all just a massive inconvenience and an upsetting, horrible experience. I tried to ring sharps about getting money back for the damaged caused to my lovely home, but the manager on the phone was very rude and patranizing, trying to tell me that a pot of paint costs £20 and that they would be willing to offer £150 back. Well I'm sorry, but we would have to get someone to come in and paint the walls and sort the coving out, not to mention the carpet. So I think that would cost more than £150. I was in tears when I put the phone down, I'm pregnant too so don't need all this stress! The manager was putting me on the spot trying to ask how much we wanted back, how was it supposed to know? I hadn't got quotes yet as didn''t know if sharps would offer me the money off. I would not recommend this cowboy company to anyone! And to say how much money we had paid! I was expecting a lot more.
7 years ago
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Sharps Bedrooms has a 4.0 average rating from 2,835 reviews

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