This was a very stressful experience. Sounds good on paper but in theory, ripped off. First nobody turned up to collect my car. It took me until lunch time to get through to service stop. Was informed that my car would be collected within the hour which as no surprise no one showed. I made another phone call and was told they would use another garage the following day. So that was a day off work wasted. The next day someone from the original garage turned up to collect my car so obviously weren't informed. Finally my car was collected from a helpful garage. Early afternoon I received a phone call from service stop to inform me that I required a new tyre. If I didn't pay then it wouldn't pass the MOT; therefore, I had to pay for an overpriced budget tyre. Paying was another farce. Couldn't connect to the link so another 45 minute phone call was made. By this time I was panicking as I required my car for work. The call handler said my phone couldn't connect to the link. My daughter tried with her phone and was told it was her phone that also couldn't connect. I was cheekily told that I should use a laptop. As no surprise this never worked either. In the end I had to be given their bank details to transfer the money. Absolute SCAM. Cannot fault the second garage, very professional. Something that should have taken a couple of hours ended up taking 2 days of me stuck in the house constantly on the phone.