M
DO NOT use this company!!!! It's a complete false economy and a SCAM. I wish I could score it 0/5! I had multiple issues following a service - The garage DENTED my car in 3 different places, scratched the rear bumper and left oil marks over the fabric of the seats. They then denied liability for nearly 6 weeks -which customer services took as the truth despite clear 'before and after' evidence (a video and photos) illustrating the car in perfect condition and then the damage on return. ServicingStop also took my car WITHOUT my consent to a garage nearly an hour and a half away.. after GUARENTEEING (twice) that it would be taken to a local garage we had agreed on. The driver picked up the car 2 hours late and returned it 1 hour late - even after explaining that I had another appointment and needed to leave, the staff at the garage consistently LIED to me and said the driver "was just around the corner". Even the driver admitted they hadn't even spoken to him for an update and he hadn't even completed the previous job! I'm also sure I have overpaid for the work that was recommended - nearly £60 just to change a pollen filter! Having read other people's experiences, I am now getting a second opinion on the other work that was recommended. On top of this, my engine warning light came on 2 weeks after the supposed service (and this is totally unrelated to the recommended work..)!!! The fuel injectors were blocked - once again ServicingStop denied that this should have been identified in the full service and covered up the garage's incompetence. 8 weeks have now passed and customer services have failed to offer me any sort of compensation and failed to rectify the damage. They have access to hundreds of garages and yet supposedly couldn't find another one more local to me to have the repairs and the remaining work done. They even had the audacity to suggest I pay the original garage (who vandalised my car, denied liability and lied to me multiple times) another £168 to have the remaining work done?! This company is an absolute disgrace. I wish I had read reviews and seen the WatchDog investigation prior to booking. If you are thinking of booking with them, just don't risk it!!
5 years ago
Read Servicing Stop Reviews
Servicing Stop has a 2.0 average rating from 3,137 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial