Awful awful awful!!! They agreed to take my car between 8-9am so I could go on to work.... they called to check I was still expecting them but said they were running slightly late but I was still in the first list to be picked up - 12.30 they came!!!!!! They then gave me a list of things wrong with the car - some of the items were reasonably new and had been done in a separate job at another actual Mercedes garage, when queried the chap backtracked and said he didn’t know details and could only read what he was given. They then did not bring my car back that day as agreed but did not bother calling to tell me so I waited and waited then when I called at 5.30 to ask where they were - office closed and answer phone on!! Great now I have to find another way to get to work the next day...... to finish off two weeks later I went to use my sat nav.... the memory box has been removed from the glove compartment.... when I called to query... I was given 4 different stories before being sent a standard message saying they can’t believe anyone would have stolen the item and anyway their terms and conditions say they don’t take responsibility for any loss or theft!!!!!!!!!! What a joke - be aware you have been warned!!