Dealing with Servicing Stop has been a painful experience from day 1! For your own sanity, I recommend you avoid!! I originally booked a service only to be called a day later to say no garages have availability for the date I booked, so I rescheduled to the following week. Then the day before the service I get a call to confirm I can still do the following day. I confirm this and take the day off work, so I'm at home for the pick up and drop off of the vehicle. They were due to pick up between 8 - 10am, but I get a call at 9.30am from ServiceStop saying the garage had tried to contact me to confirm the pick up (which I confirmed the day before). At no point did my phone ring (with full reception on my phone), except for Servicing Stop calling me. Servicing Stop then tell me the garage can no longer do today and next availability is the following week! The prices seem really reasonable but from speaking to my dad who used them, they call you up on the day to try and upsell you extras and the oil and filter price doesn't include the correct oil, which they will call you on the day to upgrade you to. So I've now started calling local garages and the price difference is only about £5 - 10 (once you factor in the correct oil), so I'd suggest for a smoother experience and to avoid the regular breakdown in communications, spend the extra money and deal directly with your local garage. Never again will I use Servicing Stop and I'll now make it my mission to share my awful experiences with friends and family and online. Shameful!