Don't get fooled by the cheap prices!! I had my car booked today for service, filter and oil change. The driver collected the car in the morning, everything was fine, but after a couple of hours I received a call, saying that the DPF on my car is blocked and that my car is not running over 30 mph anymore, even though 2 days before that I took the car for a ride, going with 70 mph. They've informed me that is going to cost me around 230£ to get it fixed. I refused to do so, knowing that my car didn't have any problems. After another hour, they called me again, confirming that I don't want to get it fix. As part of the deal, I was expecting my car to be returned. After half an hour, I received a third call, saying that I have to go and collet my car by myself because they said it was dangerous for the driver to bring it and now they were saying that my car wasn't going above 30mph on the way there either. So if it was dangerous to bring it back, why did they take it in the first place? Wasn't it as dangerous on the way there as well, if so? Once the driver got to the motorway and realised is not working properly, why wasn't I informed? Extremely poor costumer service, 10 min waiting time for each call, trying to get more info about my car. Stay away from this company, I would rate them 0 stars if possible.
5 years ago
Servicing Stop has a
2.0
average rating
from
3,143
reviews
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