i thought about a lot of using service stop and also seeing their reviews. Thought I would take a chance but this will be last time I use them. Had the MOT and Full service on Friday. The pick up was fine. Then I got call at around 4 MOT failed due to windscreen blade and also got a advisory of brake fluid oil both agreed to change which costed around 70 pounds inc VAT. I was told the work will be completed and will get an email to make payment and then car will be released. The customer service agent then did not call to inform abt any delays. I called them back at 6 and they informed it will be delivered and they may be doing last bits of paper work. After this around at 6.45 the garage called and informed that they did not get the windscreen blade so the delivery will be next day at 9 am. I was not happy I informed i had booked a trip to Isle of wight and require to leave at 7. They informed they cannot do anything. Frustrated, i change the booking of the ferry , by paying extra to 12.30. Today morning I have not received the car at 9 , I called customer service and they informed that they were waiting for a driver to come back to deliver the car. So overall my experience has not been great , we may thing we are paying less for the whole service but remember this was you get for paid and an other work is costly. I would say stay away and stick the garages like kwik fit or halfords they are way much better in their comms and are honest. Last time I use their service!!!!