AVOID AVOID AVOID
My car was collected Fri morning but was not returned the same day as contractually agreed! There was no communication from Servicing stop & because they shut at 6pm, I was left all weekend not knowing where my car was. Some crappy car had been left on my drive with no keys (Reg: DY05 ZZD), so I was unsure if that was stolen or a clients car. I reported my car to the police as stolen under deception & passed over the other car details.
On Saturday the government website showed my car had passed its MOT & displayed the garage details, but the garage was shut until Mon. So I had NO CAR ALL WEEKEND!!!! I was unable to move my son out of his Uni halls, visit my disabled son or even do a food shop.
On Monday morning I phoned the MOT garage (RS Autos, Farnworth) who explained that they only do the MOT & another garage completes the service, but they couldn’t give out their details because of ‘data protection’.
Apparently the garages are kept secret so that any work needed can’t be negotiated cheaper direct, which is why Servicing Stop charge ridiculous prices before releasing your car.
RS Autos phoned the other garage & told me my car had left the garage & was on its way back. Car arrived back with a sheepish looking guy saying ‘I’m only the driver’ and explained he had other clients in the same situation - left without their car all weekend!! This ‘service’ garage is located in Kearsley, Bolton. Although it ‘looks’ like they may have done the service, there’s not record. I think they purposefully don’t stamp your book cos they don’t want you to know the name of the garage. It’s all so underhanded!!
Why the hell are these garages continuing to be corrupt by colluding with Servicing Stop. I am going to report Servicing Stop to Trading Standards & if you’re reading this review with a negative experience, I would advise you do the same. The stress and anxiety of not knowing where my car is has been awful. For some people with money concerns/poor mental health could push them over the edge. Awful, shambolic, deceitful treatment. Not even a phone call or apology from Servicing Stop. They don’t care, they just want your money! Please AVOID
1 year ago
Servicing Stop has a
2.0
average rating
from
3,142
reviews
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