DO NOT USE THIS COMPANY AT ANY COST. Unfortunately there is not an option for zero stars or I would have picked that. My elderly neighbours booked their car in with Servicing Stop last week for an MOT and service. The vehicle was collected at 11am and was to be returned by 6pm the same day. This did not happen was not returned until 5.30pm the next day. Every 'contact' number they called was automated and their live chat is not live ... it is also automated. Basically when they did manage to speak to someone, they were told their vehicle would not be returned until the bill had been paid. When they booked the MOT and service the original quote was £70 and they were told they could pay by cheque upon the vehicles return. The total bill actually came to £193 and they had to pay online otherwise they couldn't have their car back. I complained to Servicing Stop and they have offered them £20 refund. Lets see if it actually happens!!