Servicing Stop quotes and advertising are VERY misleading. I was quoted £145 for a service & MoT on a Ford B-max. This was confirmed over the phone as "the total, final price" by the woman who called me 2 days before my service & MoT expiry (to tell me they couldn't do it on the date I had booked 4 weeks before). Apparently the B-Max uses "special" oil, so £25 was added to the bill. Why wasn't this known about when I was quoted originally? They knew my registration so could have added this figure into the quote. Their headline figure also doesn't include an "environmental surcharge fee", so my quote of £145 became a final bill of £192. That feels dishonest to me. My car required nothing beyond the service and MoT, yet the final bill was over 30% more expensive! Whilst they had my car the also tried to sell me other things it didn't need, so all-in-all I'm very dissatisfied! DO NOT USE THIS COMPANY. My local Ford dealership would have been about the same cost.
2 years ago
Servicing Stop has a
2.0
average rating
from
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