1 star: Bad
Updated 17 hours ago
BE ON YOUR GUARD:
Unfortunately my experience with SERVICINGSTOP was extremely poor. Don't be deceived by this company being first on the Google search engine.
Was quoted about £120 to do a full service, was then offered a £20 discount to pay up front which I accepted expecting a full service for: oil change, oil filter change, new spark plugs and air filters etc, everything one would expect in a full service.
All you actually get is a 77 point check on your car and a phone call saying it will cost £900 to service your car at about 17h00 on the day your car is expected to be returned, BEING at about 18h00.
When told to please return my car I was told the oil had already been drained and a new oil filter put on and if I wanted my car back I would need to pay £24.99
This despite being informed NO WORKS would be carried out prior to obtaining authorisation.
With my hands being forced I reluctantly agreed to new oil, only to receive an email saying my opt out is now void.
I spoke to the actual garage who SERVICINGSTOP sent my car to and was told the full service as expected would only have cost £160 if booked directly with them.
They placed emphasis on the number of complaints received about SERVICINGSTOP an the fact they found dealing with SERVICINGSTOP a complete nightmare.
All one gets from SERVICINGSTOP is reference to the terms and conditions and a offer of £15 discount towards one's next service booked through them.
IN MY OPINION GO DIRECT TO THE GARAGE AND BOOK A FULL SERVICE AS THIS IS WHAT YOU WILL GET AND NOT A PLAY ON WORDS TO TAKE YOUR FUNDS FOR DOING VERY LITTLE.
SERVICING STOP IS AN ABSOLUTLY DISGRACEFUL COMPANY. SUCH CONDUCT SHOULD BE ILLEGAL.
TRUST THIS POST WILL PREVENT OTHERS FALLING INTO THE SAME TRAP.
2 years ago
Servicing Stop has a
2.0
average rating
from
3,134
reviews
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