Sophia Munsha
Avoid these scammers at all costs Booked my bmw 12/4/2021 for a full service at a reasonable price made it very convenient to collect and drop off.Car was picked up at 9.30am got a call midday saying they needed another £214.00 for brake fluid and engine flush altogether this service cost me well over £300.00 but that was the least of my worries car came back damaged engine sounded absolutely terrible so rough and after a drive I realised the suspension has been damaged also nail in the tyre. After several phone calls they arranged for me to drive over ten miles to the garage which had done the service to my shock this was on a industrial estate a back street garage with no road to access the premises unbelievably shocked they would send my car to such a place the guy who done the service was trying his best to convince me there was nothing wrong when I know there definitely is. It’s now left for me to pay a independent garage for a report to say that the service was done without reasonable care or skill and damage has been done to my car as a result, the stress this has caused me is beyond words a absolute disgraceful company, I have been left without a car now since 12/4/2021. I’m using taxis for work and walking my kids to school until I can afford to get this sorted, name and shame service stop don’t use them please you will regret it for sure.
2 years ago
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Servicing Stop has a 2.0 average rating from 3,142 reviews

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