My relaxed denim natural linen valence, duvet cover, and pillowcases arrived promptly today. When I discovered a pulled thread in one of the pillowcases, I rang the company and was promised a replacement. Within a couple of hours, I was notified the new pillowcase would be arriving tomorrow, which is fantastic. Having now washed and ironed everything and dressed the bed, I can say how beautiful it all looks. (The valence is just a little bit on the short side, not quite covering the bottom of the bed, but this is me being a perfectionist.) Overall, I am very pleased with the quality of the goods and the service and wholeheartedly recommend them. Thank you, Secret Linen Store! I will buy from you again!