I had an appointment with a colour technician to do my T section of highlights, which was fine but she has to get advice from a senior technician to discover that a highlight tint wouldn't work and that only bleach would work on breaking up my existing colour. I was fairly happy with the result. Although I was fairly unhappy about paying an additional £10 to have my hair blasted dry, which is not advertised on the website price list. I was happy to pay the extra £10 for a toner to be put through my hair, even thought this extra cost was not mentioned. Most salons include this in the price of their colour. I would have been happy to dry my hair myself. You are competing directly with Toni & Guy who only charge £62 for a T Section with a senior stylist including drying your hair. My final bill was £90 !!!!