I got a full head of highlights at the Bristol Salon yesterday. My roots are not covered and my hair is a dull blonde not like my usually bright blonde. I've had to book an appointment in a different salon back in Ireland as I'm now away on holidays. This already cost me 128 pound and now I have to spend more money on my hair. It was a Different person who did my hair. I can't understand how my hair can change so much when I just wanted the same colour done. I've been coming to this salon for over 3 years and have been getting the same colour. I'm extremely annoyed over this.