Janette Salmon
Placing my order was excellent! However I explained the property layout with great care and was very disappointed with the drivers attitude and the place where he chose to dump my order! Right in front of the horses field gate !! We had great difficulty moving them ! This was unnecessary and unhelpful what a shame as we had a tip for him which he didn’t get !
Helpful Report
Posted 1 year ago
Thank you Janette for your review, we are pleased that you were happy with our customer service but we do apologise for the delivery of the product.

We have looked into your order and this was delivered by an outside delivery company that we sometimes have to use, however we are trying to fulfil as many deliveries using our own vehicles as we can.

We have raised a complaint with the delivery company regarding this service and will ensure that if you do buy pellets from us again you will not have the same issues.

If there is anything else we can do to help please email info@sdlsolutions.co.uk

Thank you again

Kind Regards
SDL Solutions
Posted 1 year ago
sdl solutions is rated 4.75 based on 56 reviews

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