Don't deal with this firm. Great sofas as long as you don't sit on them! According to this mob and their so called technicians, sitting on a sofa is termed as an accident. I was sitting on their product when a cross bar snapped. I'm 12 stone, soaking wet! They sent a 'technician' out at a charge of £75, non refundable, who agreed it should last longer than the period we had it. "Somebody will get in touch with you within a fortnight" Then scuttled off to base and weeks later after having had to chase them, I'm told he had reported it was an accident and they were going to nothing about it. So watch out for their technicians! They finally send a letter stating ' concerns are due to conditions within the home' Cheeky ------s.