Last month we went to Scrivens in Stone, as my Husband was having problems with his sight . We knew we might have to pay for the prescription as we were 2 weeks early. The man on Reception was very nice and helpful . The lady Optician came out, went to the man on reception looked at us and said " He isnt due his eye test yet" was explained to her that my Husband was having problems.. with this she was very rude and agressive towards us. My Husband began to get upset has he has Alzhiemers . I told her that we would go somewhere else as her attitude was so bad, she just said fine and waved us out. We have used Stone for quite a while both with glasses and hearing aids. but will Not be returning.