I was fitted with new hearing aids and had to go back due to the right aid squeaking like a bird and the left one with distorted sound. Went back, adjustments made with results of no difference. Have a further appointment for 5 days time, see what happens then. In the meanwhile received a letter today asking that I complete a questionnaire. Unable to get access to the questionnaire despite several attempts, only this page which is a review, not a questionnaire, their site is as much use as a chocolate fire guard. I have complained to my GP with regards to this Company.