Like a previous review both my insurers preferred providers offered an appalling service! My rear window shattered and I reported it to Auto Windscreens yesterday morning, Thursday at 9.00am and at the time of writing, 6.00pm on Friday they still haven't called me back! I called Screen-Tec Windscreens at lunchtime today and I spoke to Andy and he confirmed that they were able to replace the windscreen this afternoon. Screen-Tec Windscreens duly arrived and Chris replaced the windscreen. I would thoroughly recommend Screen-Tec Windscreens who are a local company that care unlike these multi national monstrosities who quite frankly couldn't give a monkeys! An old fashion personal service from people that know what they are doing.