Customer Service
Very helpful for an e-bike novice and I eventually purchased a Raleigh Motus Grand Tour step thru, after being given ample opportunity to road test the (smallish) range of other e-bikes. They certainly have a good make in-house in the Raleigh range, and the more budget Wisper range is interesting too. It would have been nice to try out even more makes (Cube, Kalkhoff etc) under Scotby's roof (or in their street!), but that's not the way this business operates so I had to do the rounds of other bike businesses to check out their offerings, none of which seemed as good as the Raleigh.. I'd like to single out Nathan for special mention; knowledgeable, endlessly patient, guiding rather than pushing me (and my spouse) towards a decision, and not taking the easy route of knocking the local competition (which to be fair weren't knocking Scotby Cycles either) or their machines. All in all a very pleasant experience!
1 Helpful Report
Posted 5 months ago
Scotby Cycles is rated 4.90 based on 993 reviews

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