Ordered and the tracking said that the package was in another state. Contacted customer service 3 times and didn’t receive a response until I told them I would file a dispute with PayPal. A rep then proceeded to tell me to file a dispute, and asked the payment was on hold when I actually filed one. When I explained the situation, no one sent a follow up. And I guess the case was closed now since I received a survey to ask about the customer experience. Overall, it was unpleasant and terrible, would not go back again.
5 years ago
Scentsational has a
4.7
average rating
from
4,550
reviews
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