Item is not as pictured or described and not fit for purpose (a changing mat that isn’t water repellant is madness). Returns have to be authorised by scandiborn before you can send them back and the email confirming that they have authorised the return is confusing as it says the returns label has been enclosed, then says you need to arrange postage yourself. Paying for return postage when the item isn’t as described (which is an option on the returns process) is also poor. Sadly, I wouldn’t recommend the product I purchased, nor the company based on my experience.