I have been dealing with scan for over ten years, and the quality of service is second to none. I Tend to build custom computers for the purpose of music production, and scan are ALWAYS my go to guys. Their knowldegfe and enthusiams for the products is great to see, as an enthusiast, myself. Their pro audio department and pro video gets better all the time too. The understand the needs of creative proffesionals better, and that is reflected in the builds they put together in the 3Xs department. Whether you are a creative proffesional, a gamer or simply a PC enthusiast....Scan is the one-stop, go-to guys. You actually dont need to deal with multiple companies when buying your music or pro video stuff. The same guys who sell you the software or the mixer, know how your PC will behave with that gear. This is important to proffesionals, like myself.