Dishonest, cheering rogues. Carrie, their customer "service" manager unhelpful and dismissive. I paid for items which they refused to send me claiming the laptop outfit with bag and cooling tower was an old offer they could not honour. This was after I had paid and taken delivery of the laptop. Do not buy from them. No doubt, the £800 lap top will go bang very soon and I know there is no customer care at Scan computers. Avoid Scan (a Mr Raja is the Director), avoid Carrie at customer services. Total cheats. Do not spend any money with this bunch of cheating thieves.