Two faulty 1080ti's and I ask for a replacement for the second faulty one in two weeks. They accepted my RMA, but left out the part where they didn't actually have stock to replace my card. I am now being told it will likely take over a month to replace. Since the value of my card has risen by almost £100, I asked if I could pay the difference between my card and a similar card, and have the similar card as a replacement. The returns manager refused this and offered me the random gigabyte card they had in stock., which is far inferior and made by a far inferior company. I was offered no goodwill gestures and no proper resolution. The only options I was given was to wait 1-3 months, or to be refunded a portion of the card's value. Disgraceful. Just buy from overclockers, their customer service is far, far superior.