I placed the order the day before i went to collect it, on the Savoy web site and paid via PayPal, which was quite easy and impressive. the next day i went to collect my paid order. the wigan store had no recognition of my order. i printed out my savoy order for store reference, which did not help. The order took longer than if i had walked in off the street to place the order, because they took so long trying to find my order on the COMPUTER... the store did not know about my order so i had to request the goods again. so don't order and pay online! ps, good products steve c