These wonderful shoes were comfortable even after 8 hours constant wear at a wedding. They are stylish and well made, and came in a lovely box that included a bag for storage. I'm very impressed with my shoes and can't rate them highly enough. However what really stands out about this purchase is the outstanding customer service provided by Katie, who literally does go the extra mile for her customers. I ordered the shoes at the last minute and, due to a mix-up on my part, needed to exchange them. This resulted in Katie and my husband chasing across London to ensure that I received the right ones on time. I'm so grateful to them both for their efforts, as it meant that I could actually enjoy the wedding, without the pain and misery of pinched, throbbing feet! I'm so happy to know that I don't have to compromise between comfort and style and I definitely won't be buying any more ill-fitting shoes.