I don't know if it was just the post office, but these letters were ordered Dec 7th and 3 arrived nicely and 1 arrived Christmas Eve and the last one didn't show up until almost a week after Christmas. That was disappointing for me as well two of my grandchildren, especially the one who received hers AFTER Christmas. Since her siblings received theirs she thought she wouldn't be getting one! She was very sad. Another thing that wasn't good was a text from Santa came to my daughter at 2:00 am!!! Really? She is obviously sleeping at 2:00 am. The other family received their text at a reasonable hour.