Hi so disappointed that I have to write a negative review. But not only was the item of furniture damaged due to manufacturing fault. The customer service via email was appalling, I would say in the many years I have been in the hair salon business the worst service I have ever received. I usually use capital and salon services and amazing customer service both in store and online. Nothing is too much bother and thet bend over backwards to help you. I had ordered a salon chair and wall Unit for my new salon but was not ready to install furniture until 14 days after delivery. My fault for not reading the return terms and conditions as when asked aboit returning the wall unit as did seen to big once opened for my small salon. I was told straight that I should of done this within 7 days. The item was still half in its wrap. I find this unusual as thought 28 days. So as item so specialised and would have great trouble selling I went ahead and got it installed. I did actually then like the unit but the builder saw a crack in the side. Looking underneath it is clearly a manufacturing fault as the join on that side is not in line. I contacted salons direct again and being honest found replies very blunt and rude. Basically back with the should have checked within 7 days. Just shocked really they don't care and poor advertising for their furniture. Surely they would want to inspect and look at the quality control. I am now looking into where I stand with the consumers rights act. But certainly would not recommend this company for its aftercare.