I am 100% DISsatisfied with SafeStyle UK. They come to give us a quote what turned to a 1.5 hours conversation including the measurements. We could not agree on the price and at the end we ended up with a payment of £100 what we DID NOT want. We wanted to have a quote only - so we asked them to cancel the payment and they told us it is NOT possible. Only if we follow their cancellation policy. We went online and called the related number - sitting on the phone for 46 minutes (chargeable number obviously) some one answered. He sent us an email and asked us to print, sign and post them. Same day we posted them with 1st Class signed for..... Since then we have not received our money back... and it was a month ago already.... We had quote from different window companies - I can say that all of them have the same windows.. exactly the same... but one company is more expensive then the other. I recommend the bright light guys (they come, measure, no spam talking, telling the price... and that's it)