We had our windows fitted Sept 2016. It didn't start well with them cancelling an hour before they were due, apparently one of the guys had put the wrong fuel in the van????? We were then rearranged to the following week and the installation finally went ahead and everything seemed ok. Fast forward 18 months later and discovered that the top of the bay window was all cracked. We contacted safestyle who took ages to send an engineer to look at it. Eventually we were given a date for this to be rectified, only for it to be cancelled three times!!!! One time we were contacted the evening before and the last time (today) we had no notification at all, we had to call to find out why they hadn't turned up. The aftercare is absolutely appalling and no staff member will take responsibility. We were given a contact number to make a complaint by 3 different members of staff, only for the number to be invalid.(obviously a tatic used to get the customer of the phone) you may get a good price, your installation when it happens may be fine, you just better hope you get no problems afterwards as the aftercare is non existent, once they have your money they really don't care. AVOID!!!!!!!!