I ordered over the Christmas period, so didn't expect a very quick delivery. The company got in touch once back at work after the holidays and the rug I ordered came within a few more days after that. I was glad to know I would be sent a delivery 'slot' close to the actual delivery day. It all worked like clockwork. I am now the possessor of a most beautiful rug, which has brightened up my life and living room! The rug looks very similar to its picture, which another purchaser also mentioned, which helped me choose it. I am one delighted customer. This is a good firm that deliveres what it promises. Thank you!