We originally contacted RTC to do an assessment of damp issues at our house in October 2016. Andrew attended to do the survey and report, he was very thorough, clearly knew what he was talking about, was happy to answer questions and identified additional areas which were problems to those that were already apparent to us. Due to personal circumstances, we weren't able to get the work started straight away but contacted RTC again in February 2019; Andrew returned to check his previous assessment and report were still accurate (they were) and provided us with a revised quote which had only risen slightly as we requested a small amount of extra non-damp related plastering work be included. RTC technicians attended over 2 days the following week, to carry out the necessary damp treatment and replastering, all the staff were polite, considerate and did their best to minimise the unavoidable mess including providing additional plastic sheeting when we ran out and by mopping up before leaving. Some unanticipated extra work was done (patch a broken roof tile + using plaster board on particular area where plaster was cover was very thick) at no extra charge. We are very pleased with the work carried out and would happily recommend RTC to others needing remedial work for damp problems.
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