Had a fee to pay card for item sent from USA. Paid the £19.95 (including the £8.00 handling fee) on 9/8/18. Tracking states... Updated on: Saturday 11 August 09:34am Held with fee to pay Maidstone DO Saturday 11 August 07:53am Item Prepared for Redelivery Maidstone DO Saturday 11 August 04:22am Due to be delivered today by Maidstone DO Tuesday 07 August 02:48pm Available for Collection or Redelivery Maidstone DO Tuesday 07 August 11:27am Held with fee to pay Maidstone DO Tuesday 07 August 09:15am Arrived at Maidstone DO So... It was all set to be redilered, and then it went back to fee to pay at the last minute. Tried phoning the DO @ 13.00, to be told it was closed... Web site and card clearly say it's open until 14.00. This is after a series of 'not attempting to deliver', and receiving 'Something for you' cards. I'm always in They are a joke :(