Please avoid this company! Poor customer service, late delivery and will look for the "get out clause" to not replace damaged goods. Goods delayed and no comms with delivery company who left my goods on a pallet on the street because they wouldn't unpack it.....the pallet wouldn't fit through the gate was the excuse. As a disabled person I could not check the goods within the timescale because I needed help to move the delivery. Royal Bathrooms took no acknowledgement of this. This was one reason which would rule out exchange regardless. I could go on with the comms with them but once they have your order, don't expect any good caring customer service. My advice is use someone such as Victoria Plumbing whose order was timeous and all goods delivered tidily inside my home for storage and checking.