Lisa
Very slow, asked me numerous question via email which took up a lot of time before my claim was approved. I am now waiting for my phone to be fixed. It has been over a week already, which is no where near the 24-48 hour time frame they claim on their website.
1 Helpful Report
Posted 4 years ago
Hi Lisa,

I'm sorry it appears to have been a slow process for you. I will look into this personally and get our claims team to email you the reasons for this and ensure you are left satisfied with our service. Thank you for your patience in this matter.

Richard Waters - Managing Director
Posted 4 years ago
Row.co.uk is rated 4.73 based on 4,201 reviews

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