Anonymous
>
I have been with row for over one year and when I actually needed them it took 3 days for them to email me back for me to send proof of purchase and so on which I did and since then nothing it's been a week so I cancelled my direct debit and guess what I get a phone call not about my claim but about why I stopped my direct debit don't waste your money they are rubbish
2 Helpful Report
Posted 2 years ago
Hi, thank you for being a customer and sorry to hear you feel this way regarding your claim. On receiving your claim form we immediately sent out an email with the instructions for how to proceed. Over the week we sent a further 3 emails requesting information but unfortunately did not hear back from you. We are sorry to see you go.
Posted 2 years ago
Row.co.uk is rated 4.73 based on 4,247 reviews

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