'Gavin' the claims handler, was very obnoxious, and handled my claim poorly, they are a very petty company that do not look after their customers. I would not recommend this company as they are very dishonest people.
I have just tried to make a claim since my phone was stolen, they told me because it was within the 14 days that i will be declined. Even after making multiple payments they would not even see the bigger picture and resolve my issue, this caused me to loose out on a lot of business and waste of money spent a month, which wouldn't even be refunded back.
Totally unfair and the worse customer service treatment.
They have problems with emailing system - they stated their if you send emails from yahoo they cannot receive it, which i think is bizarre they had me waiting almost 3 weeks to get a response and i had to contact them.
Good luck!
7 years ago
Row.co.uk has a
4.7
average rating
from
4,534
reviews
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