Anonymous
Tried to cancel my policy but its impossible. You get told to do it via the website... did this and it says to call them... called them, and the automated service won't put you through because it says go to the website. I keep getting an email everyday saying my direct debit has been rejected... yes because I am trying to cancel and you won't let me! just cancel my policy. A different person emails me everyday and I tell them the same thing. CANCEL IT! nope, another email the next day. Impossible to cancel. Don't use them!
Helpful Report
Posted 3 years ago
Sorry to hear you're having problems with cancelling your policy. We have been trying to get hold of you to discuss but without success. Someone from our customer care team will call you today so we can sort this out for you.
Posted 3 years ago
Row.co.uk is rated 4.73 based on 4,138 reviews

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