"We've been using Rose Hosting for a year now since we migrated from Linode. We were shopping around at the time for a fully managed service since we were spending too much time on the command line instead of developing websites. Linode's managed services seemed great, but they were just too expensive for us. Rose Hosting's fully managed services are much more competitively priced.
The service has been outstanding. Like I said, I don't mind dealing with the command line every once in a while, but when I need something done or have messed up something, they are incredibly fast at doing whatever we need to have done/fixed.
Our average ticket time is about 5 minutes from initial ticket to resolution. The service is fast, friendly and very courteous.
I've recommended them to other clients and they are very happy. Give them a go: https://secure.rosehosting.com/clientarea/?affid=575!"