They are great in what they do. When you go for a hosting provider, what do you want from them? Good infrastructure - and better than the best customer support. Pricing is a factor- but at the end of the day, is the customer support that's most important thing to consider. You'll be running your website if you're reading this, Rose Hosting's pricing is fairly price for performance and also for customer support. Having them as my hosting provider makes me feel comfortable, as I can focus more on the services I will be providing via my website, rather than thinking whether how I can implement technical stuff on my website. As I have been with several hosting provider before - I was at first skeptical about Rose Hosting- but I can proudly tell you I'm a full supporter, evangelist of Rose Hosting now. If you're using any Apple products, you will know, once you're hook onto one of their products, eventually you'll want to use all their products. Just like Rose Hosting, you can start with any of their services, and you'll slowly know they are great at what they do, you'll just come back for more. P.S. I'm not a paid blogger, not paid by Rose Hosting ! I've just started 3 months ago hosting with Rose Hosting. And here I am promoting to you guys on the internet. And I know lots of you out there have excellent ideas and ways to build your website, just try not to let the technical stuff hold you back like me ( for the past 2 years). For the past 3 months, it's more than 2 years what I can do personally. Sometimes I wish I gotten the right path to Rose Hosting 2 years ago, and I can achieve a great milestone now. For me, it's way better than hiring your own IT staff (coz I've been there and done that before). A little small investment - for one of the best hosting provider! You can choose from here as well. Is implementation more important than counting the pennies that you can save?