Delivery was a bit of a shamble. It took longer than expected, and on the day we didn't give any more delivery info than PM. We were out for just a short while when the delivery came, and they didn't try and call me even if they had my number. In the end, when I spoke to someone, the redelivery was easier and at least we got a 4hr slot for when we needed to be in. However, most other delivery services will give you an hour slot, or at least give you a warning 30-60min before they arrive. We ordered a bed that said two people would take an hour to build. However, it took twice as long, as there were lost of places where there were no predrilled holes. Luckily, the beds look nice when they have have been built!